Managing change across all the servers and network devices requires the following activities:

• Change tracking: Who is responsible for change? When did the change take place? What has changed?


• Change fixing: Fixing the changed parameters, files etc.


• Change auditing: Documenting and examining change helps over a period of time to possibly determine the stability of the system?

Configuration management is one of the key matter of concern for big companies. Change in configuration data of an application, operating system etc is creating lot of grief to entire system. This leads to loss of revenue in one way or the other.

Thus, a change and configuration management product must have a system of managing change upto the depth of configuration parameter of a file.